Account Executive

The role

The Account Executive will recognize opportunities and turn leads into long-lasting partnerships. This role involves conducting prospecting, managing the end-to-end new logo sales process, and closing business to achieve quota.

What you will do

• Recognize opportunities and turn leads into long-lasting partnerships
• Conduct customer prospecting to generate leads and ensure pipeline coverage
• Partner with Inside and Outside Sales Representatives for prospecting and lead generation
• Facilitate customer Qualification, discovery, and business case presentations
• Execute the end-to-end new logo sales process
• Close new logo business in assigned accounts to achieve quota
• Research assigned accounts and develop organizational charts and target contacts
• Develop and execute plans to create awareness and engagement within target accounts
• Align Intradiem solutions to customer contact center and back office challenges
• Develop relationships with key decision makers and leaders

Required qualifications

• Bachelor’s degree in Business, Sales, or a related field
• 10 + years of SaaS sales experience pertaining to Contact Centers, Back Office and structured workforces
• Minimum 5 years experience selling solutions into Back Office environments
• Demonstrated sales experience within mainstream CCaaS provider
• Established track record of building relationships with VITO and C-Suite decision-makers
• Demonstrated experience in understanding and leveraging AI
• Initial success in an enterprise software sales environment
• Excellent communication and sales skills
• Demonstrated competency in sales, market research and business skills
• Customer oriented with an ability/willingness to sell value through a Consultative Selling approach
• Ability to understand sales barriers and overcome hurdles to close business
• Effective verbal and written communication skills

Nice to have

• Direct Contact Center & Back-Office operational experience

Before you apply

• Candidates must have the legal right to work in the country where the role is based at the time of application
• Verification of identity and employment eligibility will be required during onboarding

About the company

Intradiem is the leader in Dynamic Workforce Orchestration. The company helps organizations create service agility by connecting people, technology, and real-time data.