Robotics Application Engineer, Customer Success

The role

You will partner with customers to drive the end-to-end delivery of complex robotic automation systems. You will architect technical solutions, deliver production deployments, and co-develop software features.

What you will do

• Partner with customers and Intrinsic team members to progress engagements.
• Conceptualize new industrial robotic automation solutions and scope production delivery.
• Design, implement, test, and maintain high-quality software based on Intrinsic's product.
• Guide customers to apply Intrinsic's product effectively.
• Own communication across internal and external stakeholders.
• Shape the product roadmap and address customer feedback.

Required qualifications

• Bachelor’s degree in Robotics, Mechatronics, Computer Science, or a related technical field, or equivalent practical experience.
• Proven track record of delivering modern industrial automation solutions into production.
• Ability to navigate ambiguity, debug issues and drive results.
• End-to-end understanding of industrial automation systems.
• Proficiency in modern software development, specifically with C++ and/or Python in a professional environment.
• Professional fluency in English.
• Willingness to frequently travel domestically to support customer engagements in the North America region.

Nice to have

• Industrial robot programming (e.g., Fanuc, KUKA, UR, ABB, Yaskawa)
• PLC programming (e.g., Beckhoff, Siemens)
• Machine vision or industrial bus systems (especially EtherCAT)
• Virtual commissioning and simulation
• Experience with cloud-native technologies and distributed systems, including Kubernetes, gRPC, Protobuf, Bazel, and real-time architectures
• Ability to build responsive, custom operator interfaces using modern web frameworks such as Angular
• Familiarity writing code that leverages ROS (2), its major frameworks and Gazebo
• Experience on multidisciplinary project teams to deploy robotic systems

Benefits

• benefits

About the company

Intrinsic is an AI robotics group at Google aiming to reimagine the potential of industrial robotics. The team focuses on making industrial robotics intelligent, accessible, and usable through software and data.