Working Student IT Helpdesk (m/f/d)

The role

You will provide hands-on IT support for laptops, accounts, printers, and shop floor devices. You will troubleshoot issues across Windows, Microsoft 365, and networks to ensure teams have the tools they need.

What you will do

• Set up laptops, accounts, phones, peripherals, and standard workplace equipment.
• Support users directly in the office and on the shop floor.
• Troubleshoot common IT issues across Windows, Microsoft 365, printers, meeting rooms, networks, and shop floor devices.
• Prepare, hand out, collect, and maintain IT equipment.
• Document simple fixes, recurring issues, and hardware inventory.
• Help the IT team improve basic processes.

Required qualifications

• Currently enrolled as a student in IT, Computer Science, Engineering, or a related field.
• Hands-on IT experience.
• Basic understanding of Windows, Microsoft 365, hardware setup, networks, and common workplace IT issues.
• Comfortable walking across office, production, and test areas to solve problems where they happen.
• Structured, reliable, service-minded, pragmatic.
• Fluent English.

Nice to have

• German is a plus

Benefits

• Employee Participation Program: virtual company share program
• 30 days of vacation
• Company pension plan with 20% employer contribution after the probation period
• Subsidised lunch
• Fully financed Deutschlandticket
• Rental clothing with laundry service
• Sponsored sports club memberships (EGYM Wellpass)
• Individual learning budget granted after the probation period
• Childcare allowance

Before you apply

• Due to security clearance requirements, affiliations with countries listed under § 13 para. 1 no. 17 SÜG may affect the application process.

About the company

Isar Aerospace is a fast-growing company building a modern space business to enable faster, better and cheaper access to space. They aim to provide sustainable and environmentally friendly launch solutions for small and medium-sized satellites and constellations into Low Earth Orbit.