Renewal Agent (GL)

The role

The Commercial Insurance Renewal Agent manages an assigned book of General Liability renewals for contractors. This production-focused role involves proactive customer outreach, gathering underwriting information, and presenting renewal options to retain and grow business.

What you will do

• Manage an assigned book and pipeline of General Liability renewals
• Proactively contact existing customers regarding renewals, coverage, and pricing
• Review existing policies to identify changes impacting renewal eligibility
• Gather and evaluate underwriting information
• Work with insurance carriers and wholesale partners to obtain renewal terms
• Present renewal options and guide customers through decisions
• Process renewal payments and bind coverage
• Retain existing customers by addressing renewal obstacles
• Identify opportunities for additional products like Workers' Compensation and surety bonds
• Maintain accurate customer, policy, and activity records

Required qualifications

• Strong sales and customer-retention mindset
• Ability to manage a high-volume renewal pipeline
• Strong follow-up habits
• Strong written and verbal communication skills
• Ability to explain insurance products, pricing, and requirements
• Comfortable working toward defined production and retention goals
• Strong attention to detail
• Ability to learn and use multiple technology platforms
• Proficiency with Microsoft Office products
• Ability to work onsite in Sacramento during the initial probationary period

Nice to have

• Commercial insurance experience, particularly General Liability
• Working knowledge of commercial insurance products, underwriting concepts, and carrier processes
• Active California Property and Casualty license

Benefits

• Employee Ownership Program
• Professional development opportunities
• Owner Referral Program
• Work from home reimbursement for remote/hybrid roles
• Canary emergency financial assistance program
• Comprehensive medical, dental, vision
• Life/AD&D Insurance
• Confidential, Employee Assistance Program
• Health Savings Account, includes company contribution
• Short-term disability
• Voluntary benefits - supplemental accident, critical illness, hospital insurance
• Employee discounts

Before you apply

• Must be legally authorized to work in the United States
• Candidates without an active license must be willing and able to obtain one

About the company

Integrated Specialty Coverages, LLC (ISC) is a growth stage technology and data-driven commercial MGA and insurance wholesaler. The company is combining insurance and technology to create an Insurtech powerhouse.