Isccareers
Administrative Assistant I (Claims)
Carlsbad, California, United States. Posted a month ago
The role
You will assist the claims department and claims adjusters with clerical, data entry, mail, and receptionist duties. This includes setting up new claims, processing mail, and answering phones.
What you will do
- Set up new claims by inputting information from calls, emails and faxes
- Set up and code new losses
- Track new assignments and closings
- Process incoming and outgoing mail and match to existing claim files
- Answer inbound phone calls from insureds, claimant, brokers and other constituents
- Distribute incoming faxes and voicemails
- Process payments to vendors
- Enter new contacts (w-9 processing)
- Download and send claim files to attorneys upon request
- Provide basic reporting and assist adjusters with policy copies, printing, mailing, and downloading documents
Required qualifications
- High School Diploma or general education degree (GED); or one year of related experience and/or training
- Minimum one year of customer service experience
- Experience using Microsoft Office products
- Ability to learn claims software and other necessary tools
- Willing to report onsite in Carlsbad 5 days a week
Nice to have
- Experience in the commercial insurance industry
Benefits
- Employee Ownership Program
- Professional development opportunities
- Owner Referral Program
- Work from home reimbursement for remote/hybrid roles
- Canary emergency financial assistance program
- Comprehensive medical, dental, vision
- Life/AD&D Insurance
- Confidential, Employee Assistance Program
- Health Savings Account, includes company contribution
- Short-term disability
- Voluntary benefits - supplemental accident, critical illness, hospital insurance
- Employee discounts
Before you apply
- Must be legally authorized to work in the United States
About the company
Integrated Specialty Coverages, LLC (ISC) is a growth stage technology and data-driven commercial MGA and insurance wholesaler. The company is combining the worlds of insurance and technology to create an Insurtech powerhouse.