Director, Strategy and Operations

The role

You will own the end-to-end activation operating model by diagnosing time loss and designing processes to compress it. You will lead strategy and cross-functional execution to achieve a 75 day goal from trial award to site activation.

What you will do

• Own the end-to-end activation performance framework
• Monitor performance against targets and lead responses to risks
• Lead portfolio and site sequencing decisions
• Diagnose process inefficiencies across the activation lifecycle
• Design and implement scalable activation processes
• Develop and maintain activation playbooks
• Work with Product and Technology to build systems and tooling
• Define roles, responsibilities, and handoffs across functions
• Partner with Site Operations, Regulatory, Legal, Commercial, and Study Success
• Build and develop the activations team

Required qualifications

• 7+ years in strategy and operations, management consulting, or a related function
• Track record of designing and implementing operational systems that improve efficiency and scale
• Ability to diagnose process inefficiencies, design solutions, and drive cross-functional execution
• Strong systems thinking
• Experience defining roles, responsibilities, and operating models across functions
• High ownership mindset
• Excellent communication and stakeholder management skills
• Experience with vendor identification, evaluation, and management
• Comfortable operating in a fast-moving, ambiguous environment

Nice to have

• Experience in healthcare, clinical research, or a regulated industry
• Experience building or managing small teams
• Strong analytical instincts
• Proficiency in Google Workspace and/or Microsoft Office tools

Benefits

• Comprehensive medical, dental, and vision coverage, with up to 80% of premiums covered by Iterative Health
• Mental health and wellness support through Spring Health
• Health HSA or FSA options
• Commuter FSA contributions supported by Iterative Health
• Unlimited PTO
• 12 company holidays
• Company-wide shutdown between Christmas and New Years
• 401(k) program with a company match of up to 3% (up to $3,000 annually)
• Weekly in-office lunch benefit every Tuesday
• 100% company-paid short-term and long-term disability coverage
• Annual wellness and professional development stipend

About the company

Iterative Health is a healthcare technology and services company powering the acceleration of clinical research to transform patient outcomes. The company has a network of 100+ sites across the US, Europe, India, and Australia.