Terminal Coordinator - Jacksonville, FL

The role

The Terminal Coordinator contributes to daily dock operations for a customer terminal. This role ensures drivers meet safety and customer service requirements.

What you will do

• Ensure drivers adhere to terminal flow on site.
• Work collaboratively with drivers to ensure on time arrival and departures.
• Monitor trailer pool to proactively escalate equipment shortages.
• Complete safety checklists for every load entering and departing the facility.
• Interact with facility staff, drivers, and ITS team members in a professional and respectful manner.
• Escalate all safety violations to ITS Reno Center leadership.
• Communicate safety expectations to drivers and team members proactively.
• Verify all information on paperwork is correct.
• Update applicable systems with the most up to date information.

Required qualifications

• Excellent communication skills.
• Excellent interpersonal and relationship building skills.
• Ability to work well in fast-paced, deadline driven, and high-pressure situations.
• Remains calm and performs well in stressful or emergency situations.
• Strong work ethic and internally motivated.
• Knowledge of the region and surrounding areas.

Nice to have

• Experience in fleet, transportation, Warehouse operations or third-party logistics

About the company

ITS Logistics is a premier Third-Party Logistics company that provides creative supply chain solutions.