Schools Purchasing Coordinator, Teachers Pay Teachers

The role

You will provide support to Buyers, Sellers, and administrators across the TPT marketplace. You will help schools gain access to resources through order processing and customer service.

What you will do

• Learn TPT products, services, processes, and tools
• Fulfill purchase orders and follow up with schools
• Ensure individual orders are processed in a timely manner
• Manage the exemptions process and sales tax questions
• Provide email and phone support to teachers and school administrators
• Perform background research to deliver customer experiences
• Answer all ticket types with additional support as needed
• Stay up-to-date with site changes and policies

Required qualifications

• 1-2 years of customer service or related experience
• BA/BS degree
• Strong written and oral communication skills
• Detail-oriented and exceptionally organized
• Ability to stay calm and focused under pressure
• Ability to perform repetitive tasks with a high degree of accuracy
• Motivated self-starter
• Interest in K-12 education

About the company

IXL Learning is a global edtech leader with personalized learning products used by millions of students worldwide. It includes products like IXL.com, Rosetta Stone, Wyzant, and Teachers Pay Teachers.