Workplace Services & Experience – APAC Lead

The role

The Workplace Services and Experience APAC Lead sets strategic direction for workplace services across Hong Kong and Singapore. This senior leadership role involves mentoring a multi-office team and acting as a conduit between APAC and global offices in London and New York.

What you will do

• Set strategic direction for Workplace Services and Experience across the region
• Build, mentor and motivate a multi-office team spanning Operations, Food and Front of House
• Act as the primary conduit between APAC WS teams and London and New York counterparts
• Lead regional vendor strategy including sourcing, selecting and managing third-party providers
• Support the build-out and opening of new APAC spaces
• Own regional WS budgets and use financial data for operational decisions
• Champion Jane Street's culture across the region
• Anticipate and resolve workplace issues proactively

Required qualifications

• Significantly experienced leading workplace services, hospitality, office management or a closely related function
• Strong people manager experienced in building, developing and motivating teams
• Strategic thinker able to set direction and prioritise demands
• Track record of building strategic vendor partnerships with strong financial acumen
• Skilled in building trust across regions and functions with a hospitality mindset
• Comfortable in a flat, fast-moving environment with little hierarchy
• Fluent in English

Nice to have

• Familiarity with the APAC market
• Existing personal network of hospitality/workplace services professionals across the region
• Fluency in additional regional languages (Cantonese, Mandarin)

About the company

Jane Street is a firm with offices in Hong Kong, Singapore, London, and New York.