IT Operations Engineer

The role

You will support, configure and maintain multiple systems across desktop environments, network infrastructure and application platforms. You will build and maintain infrastructure for trading operations and design automations with code to streamline IT support tasks.

What you will do

• Respond to tech support requests
• Build and configure Windows, Linux and macOS laptops, desktops and servers
• Support Windows domain infrastructure
• Monitor critical systems
• Help with projects to optimise the way we work
• Design, build and maintain automations with code

Required qualifications

• Strong experience administering Windows desktop and server environments in production, including Active Directory, Group Policy and related tooling
• Experienced with troubleshooting MDM for iOS, macOS and Android devices on platforms such as Omnissa Workspace ONE or Jamf
• Experienced with supporting and optimising platforms and tools, such as Chocolatey, Google Workspace and Bloomberg
• Strong written and verbal communicator
• Fluent in English

Nice to have

• Strong technical skills in scripting for Windows (especially in PowerShell) or any Linux scripting experience (in Bash or Python)
• Ability to speak other Asian languages (e.g., Cantonese or Mandarin)

About the company

The global IT Operations group is a team of systems and end user support engineers responsible for monitoring and managing a mixed Windows, Linux and macOS environment across a worldwide physical and virtual computing landscape.