Sales Associate (Part Time) - Malibu | Oak Essentials

The role

The Sales Associate supports retail and spa operations at Oak Essentials Malibu. This person maximizes retail sales, supports the guest experience for spa visitors, and assists with floor and booking operations.

What you will do

• Maximize sales and provide guest-first customer service
• Communicate with customers to determine needs and recommend products
• Build relationships with clients and maintain a client book
• Handle point-of-sale transactions including sales, exchanges, refunds, gift cards, and gift wrap
• Encourage guests to join the email/SMS list and social media
• Support spa booking and scheduling system and appointment coordination
• Maintain treatment rooms, retail floor, and guest areas
• Assist with guest intake and flag scheduling conflicts
• Support daily opening/closing procedures and sales floor operations
• Maintain visual merchandising standards and product displays

Required qualifications

• Minimum of 1–2 years of experience in retail sales
• Can-do, guest-first attitude
• Willingness and availability to work during peak business periods — weekends, holidays, etc.
• Strong written and verbal communication skills
• Knowledge and experience with POS and inventory management systems, Microsoft Word and Excel
• Comfortable working in a team environment
• Must be able to lift and move heavy objects (20 pounds or more) from time to time

Nice to have

• spa, clean beauty, or luxury/upper-contemporary background
• Experience handling VIP or high-touch clientele
• Familiarity with spa booking software

About the company

Oak Essentials was founded by Jenni Kayne and offers a meticulous edit of clean skincare, body care, and fragrance products.