Northeast/Mid-Atlantic - Area Manager

The role

You will serve as the field leader overseeing retail locations throughout the Northeast and Mid-Atlantic regions. You will drive sales performance, develop store teams, and ensure operational excellence and an elevated client experience.

What you will do

• Serve as the primary field leader and culture ambassador for the region
• Drive regional performance to achieve sales goals and operational objectives
• Partner with Store Managers to analyze sales trends and implement strategies
• Coach, mentor, and develop Store Managers and their teams
• Recruit, interview, and onboard retail talent
• Lead on the sales floor to reinforce selling behaviors and service standards
• Ensure consistent execution of company policies and brand standards
• Conduct routine store audits for inventory, visual presentation, and operations
• Support new store openings, relocations, and pop-up activations
• Identify and execute local marketing initiatives and community partnerships

Required qualifications

• Minimum of 5 years of multi-unit retail leadership experience
• Proven track record of driving sales performance and leading multiple locations
• Ability to coach, develop, and retain Store Managers and retail teams
• Experience building talent pipelines through recruiting and succession planning
• Strong leadership, communication, coaching, problem-solving, and relationship-building skills
• Experience partnering with Human Resources on employee relations and performance management
• Strong business acumen to analyze sales reporting and KPIs
• Understanding of local market development and community partnerships
• Proficiency in Microsoft Office Suite and retail reporting systems
• Must be based in or willing to relocate within the assigned Northeast/Mid-Atlantic region
• Ability and willingness to work 100% in the field with regular and extensive overnight travel
• Ability to lift and move up to 30 pounds and stand for extended periods

Nice to have

• Experience within premium, luxury, or lifestyle retail

About the company

Jenni Kayne is a California-based lifestyle brand that aims to empower an elevated approach to everyday living. They believe in the power of a workplace built on diversity and inclusion.