Sales Account Manager - PracticePanther

The role

You will manage the complete sales cycle from start to finish. You will prospect, run demonstrations, and close accounts for PracticePanther.

What you will do

• Prospect, generate opportunities, schedule, and run demonstrations, and close accounts.
• Identify customer needs using knowledge of the PracticePanther program.
• Document each call as per company and departmental policies and procedures.
• Follow up with potential customers and manage your pipeline.
• Ask for the next meeting and suggest additional products or services.
• Apply a positive customer service attitude and establish rapport.
• Communicate effectively and professionally with internal team members and external customers.
• Keep up with all new product features and updates.
• Explore new firms and make cold calls and re-engage past prospects.
• Work with other teams effectively.

Required qualifications

• 0-1 years sales experience
• 0-1 years SaaS environment experience
• Proficiency with Salesforce, Intercom, Drift, and G Suite
• Experience in leading initiatives and succeeding in a team environment
• Experience with small and medium businesses and tech
• Patient, empathetic, and have excellent communication skills
• Data-driven individual
• Strong interpersonal skills to work collaboratively with different departments
• Comfortable with technology and learning new software
• Ability to handle escalated customer issues
• Self-motivated and diligent
• Excellent verbal and written communication skills

Nice to have

• Knowledge in the legal industry advantageous

Benefits

• Competitive salary
• Paid vacation + sick and parental leave
• Remote working flexibility
• Budget for home office improvements
• Company culture that encourages work / life balance
• 100% paid PPO medical, vision, and dental insurance
• 401k matching

About the company

Paradigm offers a suite of legal practice software solutions that help lawyers manage, automate, and grow their firms. More than 50,000 lawyers across 170 countries use their products.