Identity Consultant

Austria (remote); UK (remote). Posted 17 days ago

The role

The Identity Consultant serves as a customer-facing Fraud and Identity subject matter expert. You will partner with enterprise customers to design product implementation strategies, evaluate risk profiles, and drive customer onboarding and rollout.

What you will do

Partner with new and existing Jumio customers to evaluate their risk profile and design tailored fraud strategies
Provide expert recommendations on risk mitigation, user friction, and verification workflow optimization
Lead the designing of standardized identity workflows within the Jumio product
Orchestrate launch readiness by identifying and resolving technical, regulatory, or policy-related bottlenecks
Advise customer risk and fraud teams on emerging fraud vectors and industry best practices
Validate completion of implementation milestones and success criteria
Coordinate go-live planning, readiness reviews, and support go-live day execution

Required qualifications

Relevant professional experience spanning fraud, identity, AML/KYC, digital risk, or a related field
Meaningful customer-facing experience in consulting, technical account management, solutions, professional services, product, or implementation
Strong consultative, analytical, and strategic thinking abilities with a focus on risk strategy and workflow design
Project Management skills
Ability to coordinate cross-functional teams from Product, Engineering, Legal/Compliance to deliver outcomes
Ability to distill complex, technical fraud concepts into clear, value-driven narratives for executive stakeholders

Nice to have

Experience with identity verification, fraud, compliance, fintech, or enterprise software solutions
Technical understanding of APIs, integrations, SaaS platforms, or implementation methodologies
Project management certification or equivalent experience
Experience working with global enterprise customers

About the company

Jumio is a B2B technology company dedicated to eradicating online identity fraud, money laundering and other financial crimes. It is a leading provider of online identity verification, eKYC and AML solutions.