Senior AI Business Systems Analyst

The role

You will enable workflow and workforce AI transformation through requirements analysis, platform support, and project coordination. You will work on Agent Hub product evolution and broader AI transformation initiatives.

What you will do

• Evaluate and document Agent Hub product requirements.
• Coordinate with the engineering team on features, bugs, and feedback.
• Manage and optimize the Agent Hub platform.
• Monitor operational dashboards and direct follow-up actions.
• Test and evaluate new Agent Hub features and fixes.
• Evaluate and document requirements for major AI transformation projects.
• Coordinate with Prompt Engineering on the execution of AI transformation projects.
• Translate high-level, ambiguous AI ideas into clear, actionable requirements and documentation.
• Use AI tools daily to support analysis, documentation, prioritization, and project coordination.

Required qualifications

• Excellent understanding of requirements development, documentation, and management.
• Strong project management skills to self-manage and coordinate various activity streams.
• Good understanding of Lean / Agile software development.
• Strong stakeholder communication and coordination skills.
• Excellent knowledge and use of AI tools and techniques across different types of work and tasks.
• Ability to translate high-level, ambiguous ideas into structured, actionable requirements.
• Comfort working cross-functionally with engineering, prompt engineering, and internal business stakeholders.
• Strong attention to detail and ability to manage competing priorities in a fast-paced environment.
• Curious, analytical mindset with a genuine interest in AI, automation, and business process improvement.

Nice to have

• Experience monitoring operational dashboards and driving data-informed follow-up actions

Before you apply

• Artificial intelligence (AI) technology may be used during the hiring process to record, transcribe, analyze, and rank interview responses.

About the company

Pearl is AI for professional services at global scale, combining advanced AI with verified human expertise. Since 2003, the network has connected millions of customers with licensed professionals across 196 countries.