Tax Account Registration Specialist

The role

The Tax Account Registration Specialist manages the complete lifecycle of tax registrations and third-party access for customers. This role involves collaborating with cross-functional teams and state agencies to ensure tax profiles are accurate and compliant.

What you will do

• Own the end-to-end tax registration process for new and existing customers.
• Complete and file necessary Power of Attorney forms.
• Implement new customer profiles for state and local tax agencies.
• Partner with state agency representatives for account setup.
• Execute TPA confirmation workflows.
• Manage the queue of open issues regarding unemployment tax accounts.
• Collect and disperse registration confirmations, tax rates, and account IDs.
• Input customer and tax data into reporting and filing software.
• Craft outbound emails to customers and follow up via phone.
• Identify opportunities to automate manual tasks and establish SOPs.

Required qualifications

• Minimum of 2+ years of experience in tax registration, filing, or reporting.
• Strong technical proficiency in Excel or Google Sheets (VLOOKUP, data manipulation).
• Experience utilizing multiple software systems to drive execution.
• Experience managing tax accounts across multiple states for a large employer or PEO.
• Familiarity with online tools for registrations, Power of Attorney (POA), and TPA submissions.
• Proven ability to handle challenging situations with empathy and clarity.

Benefits

• Great benefits
• Wellness program offerings
• Company retreats

About the company

Justworks helps businesses get off the ground by enabling them to focus on running their business by solving HR issues. They work in a supportive, entrepreneurial environment.