Justworks
Senior Manager, Growth Marketing Automation & AI
New York, New York. Posted 2 months ago
The role
You will lead the evolution of Marketing Operations by building an intelligent, AI-powered growth engine. You will manage a team of builder-operators responsible for demand operations, lifecycle orchestration, and campaign automation.
What you will do
- Lead the evolution of demand operations including enrichment, qualification, scoring, and routing
- Design intelligent journeys across acquisition, onboarding, retention, and expansion
- Translate business strategies into decisioning logic and personalized engagement
- Oversee reliable campaign activation across paid media, web, email, and events
- Build reusable workflows, templates, and automation to reduce manual effort
- Own Marketing's end-to-end functional architecture within the GTM architecture
- Identify opportunities to redesign workflows using AI agents and automation
- Lead the design, prototyping, and implementation of AI-powered capabilities
- Partner with GTM Planning & Analytics to establish reliable data and measurement
- Lead the Marketing Operations team including hiring, coaching, and performance management
Required qualifications
- 8+ years of experience in growth operations, marketing operations, lifecycle marketing, revenue operations, or a related function
- Experience leading teams or significant cross-functional initiatives
- Deep understanding of B2B marketing, demand generation, customer acquisition, lifecycle engagement, and marketing execution
- Demonstrated experience building and deploying AI-powered automation or intelligent workflows in production
- Track record of redesigning processes and operating models
- Strong technical fluency across CRM, marketing automation, customer data, and workflow orchestration platforms
- Familiarity with modern data architectures including cloud data warehouses, composable CDPs, reverse ETL, APIs, and SQL
- Hands-on experience with AI and automation tools
- Strong analytical judgment
- Experience partnering across Marketing, Sales, Product, Engineering, Analytics, and other GTM functions
- Strong leadership and communication skills
- A builder's mindset
Nice to have
- Experience with AI agents, agentic workflows, and AI-assisted development tools such as Claude Code, Codex, or similar platforms
- Experience improving conversion, lead quality, customer engagement, or acquisition efficiency through growth automation
- Experience supporting a multi-product business with self-service, hybrid, and sales-assisted customer journeys
- Experience evolving a traditional Marketing Operations organization into a more technical, automated, and AI-native capability
- Experience balancing reliable day-to-day marketing delivery with longer-term technology and operating model transformation
Benefits
- Welcoming and casual environment
- Great benefits
- Wellness program offerings
- Company retreats
About the company
Justworks helps businesses get off the ground by enabling them to focus on running their business by solving HR issues. They are a data-driven company that works in a supportive, entrepreneurial environment.