Justworks
Marketing Campaign Operations & Automation Manager
New York, New York. Posted 29 days ago
The role
The Marketing Campaign Operations & Automation Manager will build and run the execution engine for coordinated campaigns across paid media, web, email, events, and customer-engagement platforms. This individual-contributor role translates marketing plans into working campaigns including audience identification, automated workflows, and landing pages.
What you will do
- Own the operational process from campaign intake through build, testing, launch, and monitoring.
- Establish a shared intake process, prioritized backlog, and campaign calendar.
- Build campaigns and automated workflows in marketing automation and customer-engagement platforms.
- Activate audiences using segmentation, eligibility, trigger, and suppression rules.
- Build and maintain landing pages, forms, and digital conversion paths.
- Implement or coordinate campaign tagging, UTMs, trafficking, pixels, and conversion events.
- Coordinate execution across paid media, web, email, webinars, events, content syndication, nurture, and customer programs.
- Ensure campaign responses connect to correct routing, nurture, sales follow-up, or customer journey.
- Own launch quality assurance covering audiences, workflows, links, forms, tracking, consent, and routing.
- Monitor deliverability, workflow health, data capture, and tracking after launch.
Required qualifications
- 6+ years of experience in marketing operations, campaign operations, marketing automation, digital operations, or a related discipline.
- Hands-on experience building campaigns and workflows in marketing automation and CRM platforms.
- Experience executing across multiple channels, including paid media, web, email, and events.
- Practical knowledge of landing pages, forms, tagging, UTMs, pixels, conversion tracking, and campaign data flows.
- Strong understanding of audience activation, suppression, deliverability, consent, and launch quality assurance.
- Experience supporting nurture and customer lifecycle programs as well as acquisition campaigns.
- The ability to troubleshoot execution issues and work effectively with marketers, analysts, creatives, engineers, and agencies.
- Strong prioritization and project-management skills, with a track record of managing concurrent campaigns.
- Experience using AI and automation to improve throughput and reduce manual work and errors.
Benefits
- Welcoming and casual environment
- Great benefits
- Wellness program offerings
- Company retreats
About the company
Justworks helps businesses get off the ground by enabling them to focus on running their business by solving HR issues. They are a data-driven company that works in a supportive, entrepreneurial environment.