Manager, Digital Sales

The role

You will build, launch, and lead a new Digital Sales team in Phoenix. You will manage Digital Sales Advisors to convert small business customers and design systems including sales plays, workflows, and automation.

What you will do

• Build, launch, and lead Justworks’ Digital Sales team in Phoenix.
• Own team performance across conversion, bookings, sales velocity, product adoption, and seller productivity.
• Recruit, onboard, coach, and develop Digital Sales Advisors.
• Establish and continuously improve sales plays.
• Use customer, product, and behavioral signals to improve human intervention identification.
• Design and run experiments across customer populations, messaging, and routing.
• Build an operating cadence to understand customer friction and intervention effectiveness.
• Partner with Revenue Effectiveness, Product, Marketing, and Analytics.
• Partner with GTM Engineering to automate work and use AI.
• Manage staffing and capacity dynamically.

Required qualifications

• Experience leading a high-velocity sales team, ideally serving SMB customers in a digital, product-led, or inbound sales environment.
• Strong track record of coaching consultative selling, objection handling, and closing.
• Experience building or materially improving a sales motion.
• Strong analytical orientation and comfort using funnel, product, and customer data.
• Demonstrated ability to test new approaches and translate insights into sales execution.
• Systems thinker who can connect customer behavior, process, technology, data, and seller execution.
• Experience working cross-functionally with Revenue Operations, Product, Marketing, Analytics, and/or Engineering.
• Strong understanding of how AI and automation can improve customer experiences and seller productivity.
• Comfortable operating in ambiguity and changing processes quickly.
• Willingness to work from our Phoenix office as part of an in-person team.

Nice to have

• Experience with payroll, benefits, HR technology, PEO, fintech, SaaS, or another complex SMB product

Benefits

• Welcoming and casual environment
• Great benefits
• Wellness program offerings
• Company retreats

About the company

Justworks helps businesses get off the ground by enabling them to focus on running their business by solving HR issues. They are a data-driven company that works in a supportive, entrepreneurial environment.