Market Researcher

The role

You will lead end-to-end quantitative and qualitative research studies to shape brand strategy, product positioning, and go-to-market planning. You will manage customer research panels, support brand tracking, and drive thought leadership research.

What you will do

• Drive long-term execution and scaling of customer research panels
• Support Brand Tracker including questionnaire updates and sample target management
• Manage data hygiene and run quality checks on fielding data
• Execute thought leadership research in partnership with Communications and external vendors
• Oversee research fielding and vendor management
• Scope, execute, and synthesize concept testing cycles for brand and creative teams
• Deliver narrative and data-storytelling support for marketing leadership
• Partner with Marketing Ops, Product Marketing, and Data Analytics to integrate research data
• Design reusable research frameworks and optimize ResearchOps workflows
• Provide light mentorship and peer review to junior level team members

Required qualifications

• 3–5 years of experience in applied market research, consumer insights, or a related field
• Proficient in mixed methods
• Strong background in quantitative execution including survey design, sampling, and advanced data cleaning
• Qualitative skills to conduct interviews or message-testing facilitation
• Advanced proficiency with survey platforms such as Qualtrics for survey programming, workflow design, and data cleaning
• Strong data storytelling and synthesis capabilities
• Comfortable navigating ambiguity and running projects autonomously
• Organized and process-driven

Nice to have

• Proven track record at a research agency running tracking studies or panel workflows
• Experience with additional research platforms like Great Question and modern data systems

Benefits

• Welcoming and casual environment
• Great benefits
• Wellness program offerings
• Company retreats

About the company

Justworks helps businesses get off the ground by enabling them to focus on running their business by solving HR issues. They are a data-driven company that works in a supportive, entrepreneurial environment.