Senior Manager, Regulatory Compliance and Licensing

The role

You will provide people and operational leadership for Regulatory Compliance and Licensing Operations. You will lead regulatory execution, strengthen operating foundations, and manage regulatory change and risk.

What you will do

• Provide people and operational leadership across Regulatory Compliance and Licensing Operations.
• Set priorities, ownership, operating rhythms, and performance expectations.
• Develop team members and build capabilities for regulatory execution.
• Establish clear ownership, documented processes, and effective controls.
• Ensure timely and compliant execution of PEO licensing, CPEO certification, and regulatory reporting.
• Oversee interactions with regulators, government agencies, auditors, and external partners.
• Monitor and interpret regulatory developments and assess impact on products and operations.
• Partner with cross-functional stakeholders to implement new or changing requirements.
• Strengthen controls and support audit and examination readiness.
• Build and develop an engaged, high-performing team.

Required qualifications

• 10+ years of progressive experience in regulatory compliance, licensing, tax compliance or research, compliance operations, or a related field.
• 5+ years of people leadership experience, including leading teams responsible for complex regulatory or compliance obligations.
• Experience leading regulatory compliance programs in a highly regulated environment.
• Strong regulatory judgment and ability to translate complex requirements into operational processes, controls, and clear ownership.
• Demonstrated experience strengthening or scaling compliance operations.
• Experience working with government agencies, regulators, auditors, Legal, and cross-functional business partners.
• Demonstrated ability to identify and manage regulatory, operational, and business continuity risks.
• Strong people leadership, coaching, and performance management skills.
• Exceptional written and verbal communication skills.
• Proven ability to influence and drive outcomes across functions.

Nice to have

• Experience in PEO, payroll, HR technology, fintech, SaaS, or another regulated technology-enabled environment.
• Experience with CPEO certification, ESAC accreditation, state PEO licensing, or similar regulatory programs.
• Experience leading regulatory change management, or a comparable regulatory interpretation function.
• Experience strengthening compliance functions through organizational, process, or control improvements.
• Familiarity with internal audit, SOX, SOC, or other control and assurance frameworks.
• Experience using technology, automation, or AI to improve compliance operations.

Benefits

• Welcoming and casual environment
• Great benefits
• Wellness program offerings
• Company retreats

About the company

Justworks helps businesses get off the ground by enabling them to focus on running their business by solving HR issues. They are a data-driven company that works in a supportive, entrepreneurial environment.