Manager, Patient Retention

The role

You will monitor clinical trial data integrity by combating participant dropouts and attrition bias. You will track eCOA alerts, compliance trends, and site performance to deploy interventions for at-risk participants.

What you will do

• Monitor and analyze eCOA data portals, weekly compliance logs, and IRT alerts daily
• Develop and execute proactive, study-wide retention strategies and site-facing communication frameworks
• Coordinate joint Kailera/CRO site outreach alongside IQVIA operational leads
• Maintain and optimize the internal clinical trial retention tracker
• Design and distribute site tools, patient counseling cheat sheets, and educational resources
• Conduct comprehensive analyses on participant withdrawals to uncover root causes and clean up historical EDC data

Required qualifications

• 3–5 years of progressive clinical research experience within biotech, pharma, or a major CRO
• Advanced proficiency working with Electronic Data Capture (EDC), IRT, and eCOA dashboard environments
• Ability to synthesize complex operational metrics and patient data trends into actionable risk-mitigation workflows
• Exceptional interpersonal and relationship-management skills
• Ability to thrive, self-direct, and execute in a fast-paced, fluid, and entrepreneurial startup culture
• Strong emotional intelligence and a solutions-oriented mindset
• Bachelor’s degree in life science discipline, healthcare administration, or equivalent practical clinical research experience

Nice to have

• Direct operational experience working on Phase 2 or Phase 3 GLP-1, metabolic, or obesity clinical trials
• Prior experience managing complex protocol work alongside large-scale tier-1 CROs

Benefits

• Comprehensive health coverage
• Flexible time off
• Paid holidays
• Year-end shutdown
• Monthly wellness stipend
• Generous 401(k) match
• Tuition reimbursement
• Commuter benefits
• Disability and life insurance
• Annual bonus opportunities
• Equity grants

Before you apply

• Kailera Therapeutics, Inc. uses E-Verify to confirm the identity and employment eligibility of all new hires

About the company

Kailera is working to advance novel therapies for obesity and related conditions. The company has an entrepreneurial spirit and a team-oriented culture.