Senior Delivery Partner (United States)

Remote (United States - Select States). Posted a month ago

The role

You will own the client relationship and delivery strategy for strategic accounts from onboarding through expansion. You will serve as a trusted advisor to executive stakeholders and lead cross-functional pods to execute engagement roadmaps.

What you will do

Serve as a trusted advisor to client stakeholders through VP and C-level
Own the strategic narrative for accounts to keep executive stakeholders aligned
Represent Karat with consulting or technology partner rigor and polish
Define and own end-to-end engagement strategy and roadmap
Manage change management including communications, training, and adoption measurement
Provide visibility into usage, adoption, and satisfaction to executives
Own relationship mapping across accounts in partnership with a pod
Loop in internal specialists to create a coherent client narrative
Surface expansion opportunities to the Client Partner
Translate account learnings into feedback and playbooks

Required qualifications

8+ years in a client-facing delivery, engagement management, or consulting role
Experience at a consulting firm or in enterprise professional services or customer success at a technology company
Track record owning complex, high-stakes client relationships with Fortune 500 or comparable enterprise accounts
Experience leading cross-functional pods through influence
Comfort operating with executive stakeholders
Strong commercial instincts
Structured problem-solving under ambiguity
Excellent written and verbal communication
Willingness to be on-site with clients regularly, up to approximately 30% of the time

Benefits

Base salary
Annual bonus target
Equity

Before you apply

This position is only available to candidates residing in CA, FL, IL, MA, MO, NY, OR, TX, and WA
Immigration sponsorship is not available

About the company

Karat is a talent elevation partner that helps technical leaders transform their workforce. The company evaluates and benchmarks engineering talent using methodologies and AI-native scenarios.