Data Support Analyst (India)

The role

The Data Support Analyst will serve as a primary point of contact for ad-hoc data requests from Sales and other internal teams. This person will use SQL, Databricks, Count, and spreadsheets to investigate questions, fulfill requests, and resolve basic data issues.

What you will do

• Fulfill ad-hoc data and reporting requests from Sales and other internal teams using SQL, Databricks, Count, and spreadsheets
• Work with stakeholders to clarify business questions, define requirements, and deliver clear, accurate answers
• Investigate data discrepancies, missing records, unexpected reporting results, and other basic data issues
• Resolve straightforward issues independently and escalate more complex problems with clear documentation and supporting evidence
• Support routine data maintenance, validation, and other operational data needs
• Identify recurring requests that can be addressed through reusable queries, reports, documentation, or self-service resources

Required qualifications

• 3–6 years of experience in data analysis, business intelligence, analytics support, data operations, or a similar role
• Strong SQL skills and experience using data to answer business questions and troubleshoot issues
• Experience with modern data and analytics tools
• Strong spreadsheet skills, including data validation, lookups, pivot tables, and general analysis
• Ability to translate ambiguous requests into clear analytical requirements and explain findings to non-technical stakeholders
• Strong attention to detail, organizational skills, and a service-oriented approach to supporting internal teams

Nice to have

• Familiarity with Databricks or Count
• Experience supporting Sales or other go-to-market teams
• Familiarity with CRM, pipeline, or revenue-related data
• Experience creating dashboards, reusable reports, or internal data documentation

Benefits

• Flexible PTO, with a minimum requirement to take one day off a quarter, ten days a year
• Health, Dental and Vision Insurance
• Coworking space and WFH setup reimbursement
• Company Offsites for planning, team-building, and networking

Before you apply

• We are currently only able to hire candidates residing in India

About the company

Kard is building commerce media infrastructure that connects financial institutions, financial-services platforms, and merchants through data and merchant-funded rewards.