Hospitality Associate, Part-Time

The role

You will be an on-site facilitator for guest experiences at The Maverick location. You will manage guest needs, communicate with teams, and maintain the property vibe.

What you will do

• Checking guests in
• Assisting with local area recommendations
• Communicating and prioritizing with Housekeeping
• Working with the regional GX team
• Identifying upsell and revenue opportunities
• Maintaining the lobby and hotel vibe
• Addressing guest needs
• Touring the property and assisting guests to their unit
• Delivering 5-star service

Required qualifications

• Multiple years of experience in a hospitality or service industry
• Proactive communicator
• Proficient with modern technology tools
• Reliable and consistent
• Comfortable with using a toolkit
• Ability to work with minimal supervision
• Ability to adapt to constant change
• Ability to execute established processes with precision
• Regular access to reliable transportation to and from work

Benefits

• Kasa Travel Credit: allowance of free stays and a discount for friends and family
• Paid Time Off
• Health Coverage: company-sponsored plan with fertility coverage

About the company

Kasa is a tech-enabled hotel and apartment hotel brand and manager. They partner with owners of multifamily and boutique hospitality properties to deliver managed accommodations.