Area General Manager

The role

You will be responsible for the financial and operational performance of a defined geographic area. You will oversee a set of properties across hotel and multi-family products by coaching onsite teams and managing P&L.

What you will do

• Own end-to-end guest and employee journeys.
• Lead and manage onsite teams.
• Conduct regular site visits to assess operational execution and service quality.
• Hold teams accountable to brand standards.
• Conduct formal property audits and quality inspections.
• Manage P&Ls for all properties in the area.
• Partner with Revenue Management to execute pricing and leasing strategies.
• Recruit, train, and develop onsite teams.
• Serve as the primary liaison between Kasa and property owners.
• Report on performance metrics to drive continuous improvement.

Required qualifications

• 7+ years of progressively senior leadership in hotel operations, multi-unit operations, or multi-site service industries.
• Proven P&L ownership.
• Experience leading teams across multiple locations.
• Proficiency with property management systems and core hospitality software.
• Ability to analyze P&L reports, control costs, and drive revenue performance.
• Fluency in RevPAR/TRevPAR, ADR, STR penetration indices, and occupancy optimization.

Nice to have

• Bachelor's degree in hotel management, business, or a related field
• Hotel management experience, such as Director of Rooms or Assistant GM
• Experience overseeing multiple markets
• Genuine interest in hospitality and the ability to tell the story to owners and ownership groups

Benefits

• Remote Work flexibility
• Kasa Travel Credit: allowance of free stays and discount for friends and family
• Generous Stock Option Plan
• Flexible PTO
• 401(k) Plan
• Health Coverage
• Wi-fi stipend
• Cell-phone reimbursement
• Home office stipend

Before you apply

• Required to live in a market with at least one assigned Kasa property located in it.
• Kasa is an E-Verify participant.

About the company

Kasa is a tech-enabled hotel and apartment hotel brand and manager. They partner with owners of multifamily and boutique hospitality properties to deliver professionally managed accommodations.