Senior Product Manager

The role

The Senior Product Manager will define and support the building of products within the Professional Services Automation (PSA) module. This individual contributor will partner with cross-functional teams to execute product vision, roadmaps, and features for MSPs and IT professionals.

What you will do

• Contribute to the strategic planning process and align product strategy with company strategy.
• Define, prioritize and execute on product roadmaps.
• Translate customer and business requirements into product specifications, user stories, and prioritization frameworks.
• Partner with Engineering and Architecture teams to deliver solutions.
• Collaborate with Sales, Marketing, and Customer Success teams for go-to-market planning and product positioning.
• Track and monitor metrics and KPIs to evaluate product success.
• Identify market opportunities through customer engagement, competitive analysis, and data-driven insights.
• Serve as a product thought leader through customer engagements, conferences, and strategic partner discussions.

Required qualifications

• Bachelor's degree in Business, Computer Science, Engineering, Information Systems, or a related field.
• 5+ years of Product Management experience.
• At least 2 years in the MSP industry or in B2B SaaS tools used by MSPs.
• Strong understanding of Agile product development methodologies and software development lifecycles.
• Demonstrated success launching and scaling complex SaaS, cloud, enterprise software, or technology products.
• Experience in IT management, cybersecurity, MSP, automation, or enterprise technology solutions.
• Exceptional analytical, strategic thinking, communication, and stakeholder management skills.
• Experience using data and customer insights to drive product decisions and business outcomes.

Nice to have

• Product Management certifications (CSPO, Pragmatic Institute, Product School, or equivalent)

About the company

Kaseya is a provider of AI-powered IT management and cybersecurity software for Managed Service Providers and internal IT organizations. Founded in 2000, the company supports customers in more than 20 countries.