Account Manager

The role

The Account Manager will take ownership of a portfolio of SMB accounts. You will re-engage, expand, and maximize value within existing accounts to drive revenue growth.

What you will do

• Take full ownership of a portfolio of SMB accounts.
• Identify upsell and cross-sell opportunities across the product suite.
• Reignite and build strong relationships with existing customers.
• Develop and execute tailored account plans.
• Monitor product usage and adoption metrics.
• Own and exceed revenue targets.
• Partner with Customer Success, Sales, and other internal teams.
• Leverage Salesforce to manage pipeline and track account activity.

Required qualifications

• 2+ years of experience within an account management or relationship focused sales role

Nice to have

• Experience in B2B sales managing SMB or Mid-market clients (SaaS or technology preferred)
• Proven ability to meet or exceed sales targets
• Strong commercial mindset with a passion for account growth and expansion
• Highly motivated, coachable and resilient in a fast-paced environment
• Excellent communication, organizational, and interpersonal skills
• Experience using CRM tools (Salesforce preferred)
• Strong analytical and forecasting abilities

About the company

Kaseya is a provider of AI-powered IT management and cybersecurity software serving Managed Service Providers and internal IT organizations. Founded in 2000, the company supports customers in more than 20 countries.