Product Analyst

The role

This person will bridge business and technology teams to transform business needs into scalable solutions. You will partner with stakeholders across various departments to analyze requirements and support the delivery of enterprise solutions.

What you will do

• Gather, analyze, and document business requirements.
• Facilitate workshops, stakeholder interviews, and discovery sessions.
• Translate requirements into user stories, workflows, business rules, and acceptance criteria.
• Analyze business processes and identify opportunities for automation and optimization.
• Support backlog refinement, sprint planning, testing, and release activities.
• Collaborate with Product Managers, Engineers, QA teams, and business stakeholders.
• Validate solutions through UAT and end-to-end testing.
• Analyze business and operational data to identify trends, risks, and improvement opportunities.
• Present findings, recommendations, and business impacts to stakeholders and leadership.

Required qualifications

• Bachelor's degree in Business, Information Systems, Engineering, Computer Science, Marketing, Finance, or a related field.
• 3-5 years of experience as a Product Analyst, Business Analyst, Product Owner, Functional Consultant, Systems Analyst, or similar role.
• Experience gathering and documenting business requirements.
• Experience working in Agile/Scrum environments.
• Experience supporting testing, UAT, and software delivery.
• Experience with Jira, Azure DevOps, or similar tools.

Nice to have

• 3-5 years supporting enterprise applications and business systems.
• Experience with Salesforce, CPQ, CRM, ERP, Revenue Operations, Marketing Technology, or other GTM platforms.
• Experience with lead management, campaign operations, customer journeys, marketing automation, and customer lifecycle processes.
• Knowledge of data governance, data quality, and process improvement methodologies.
• Salesforce Platform and CPQ
• CRM, ERP, and MarTech platforms
• Requirements gathering and documentation
• User story development and backlog management
• Business process modeling
• Agile/Scrum methodologies

About the company

Kaseya is a provider of AI-powered IT management and cybersecurity software serving Managed Service Providers and internal IT organizations. Founded in 2000, the company supports customers in more than 20 countries.