Account Manager, Commercial

The role

You will take ownership of a portfolio of commercial accounts to expand customer relationships and maximize value. You will build relationships with stakeholders and execute strategic account plans to drive retention and growth.

What you will do

• Take ownership of a portfolio of commercial accounts
• Build trusted relationships with key stakeholders
• Develop and execute strategic account plans
• Identify and execute upsell, cross-sell, and expansion opportunities
• Monitor customer adoption and engagement
• Collaborate with Customer Success, Sales Engineering, Marketing, and other cross-functional teams
• Maintain an accurate sales pipeline, forecasts, and account activity using Salesforce

Required qualifications

• 2-5+ years of experience in account management, new client acquisition or a relationship-focused sales role
• Proven ability to build strong customer relationships and drive commercial outcomes
• Strong communication, organizational and problem-solving skills
• A motivated, resilient and coachable mindset with a passion for continuous growth

Nice to have

• Experience selling or managing B2B SaaS or technology solutions
• Experience supporting customers across SMB, Mid-Market, Enterprise, SLED or Channel segments
• Consistent track record of meeting or exceeding sales targets
• Experience using Salesforce or similar CRM platforms
• Strong analytical skills and the ability to manage forecasts and account plans

About the company

Kaseya is a provider of AI-powered IT management and cybersecurity software serving Managed Service Providers and internal IT organizations. Founded in 2000, the company supports customers in more than 20 countries.