Account Manager, SMB accounts

The role

You will take ownership of a portfolio of SMB accounts to drive revenue growth. You will re-engage existing customers, identify upsell and cross-sell opportunities, and strengthen relationships.

What you will do

• Take full ownership of a portfolio of SMB accounts
• Identify upsell and cross-sell opportunities across the product suite
• Reignite and build strong relationships with existing customers
• Develop and execute tailored account plans
• Monitor product usage and adoption metrics
• Own and exceed revenue targets
• Partner with Customer Success, Sales, and other internal teams
• Leverage Salesforce to manage pipeline and track account activity

Required qualifications

• 2+ years of experience within an account management or relationship focused sales role

Nice to have

• Experience in B2B sales managing SMB or Mid-market clients (SaaS or technology preferred)
• Proven ability to meet or exceed sales targets
• Strong commercial mindset with a passion for account growth and expansion
• Highly motivated, coachable and resilient in a fast-paced environment
• Excellent communication, organizational, and interpersonal skills
• Experience using CRM tools (Salesforce preferred)
• Strong analytical and forecasting abilities

About the company

Kaseya is a provider of AI-powered IT management and cybersecurity software serving Managed Service Providers and internal IT organizations. Founded in 2000, the company supports customers in more than 20 countries.