Product Manager, Order-to-cash

The role

The Product Manager, Order to Cash will own the strategy, roadmap, and execution of end-to-end Order-to-Cash product capabilities. This includes order management, billing, invoicing, payments, cash application, collections, revenue recognition, tax, and reporting.

What you will do

• Define and execute the O2C product strategy and roadmap.
• Own and prioritize the O2C product backlog.
• Serve as the primary O2C product subject matter expert.
• Translate complex business processes into product requirements, user stories, and acceptance criteria.
• Own the product experience across the complete O2C lifecycle.
• Partner with Finance, Billing, Collections, Revenue Operations, Sales Operations, and Customer Operations.
• Support O2C processes across direct sales, ecommerce, partner/channel, and EDI business models.
• Support subscription, usage-based, consolidated, and customer-specific billing models.
• Define product requirements for payment processing, authorization, settlement, and more.
• Partner with Finance and Accounting to support revenue recognition and financial controls.

Required qualifications

• 5+ years of experience in product management, business systems, enterprise applications, or a related discipline, with significant experience owning Order-to-Cash products or capabilities.
• Deep understanding of end-to-end O2C processes, including order management, billing, invoicing, payments, cash application, collections, revenue recognition, and financial reporting.
• Experience supporting subscription-based, SaaS, usage-based, or recurring revenue business models.
• Demonstrated experience translating complex business processes into product requirements, roadmaps, user stories, and scalable technology solutions.
• Experience working with enterprise ERP, CRM, billing, payment, or revenue-management platforms.
• Strong understanding of enterprise integrations, APIs, data flows, and dependencies across business applications.
• Experience leading cross-functional initiatives involving Finance, Accounting, Sales, Operations, Engineering, IT, and other business stakeholders.
• Strong analytical and problem-solving skills.
• Strong communication and stakeholder-management skills.
• Experience with digital transformation, systems migration, process optimization, and automation initiatives.
• Ability to operate effectively in a fast-paced, highly cross-functional environment with competing priorities.

Nice to have

• Experience in a SaaS, MSP, technology, or high-growth environment.
• Experience with Salesforce Revenue Cloud, Oracle ERP/Fusion, NetSuite, RightRev, GetPaid, Gr4vy, GoCardless, OneSource, MuleSoft, Oracle Integration Cloud, or Snowflake.
• Experience with AI-enabled automation within Finance, Billing, Collections, or O2C processes.
• Experience operating in a global environment with multiple business models, geographies, currencies, tax jurisdictions, and payment methods.
• Experience leading large-scale ERP, CRM, billing, payments, revenue management, or O2C transformation initiatives.
• Experience working within a complex enterprise technology environment with multiple interconnected systems and integrations.
• Experience in a private equity-backed or high-growth organization.

About the company

Kaseya is the leading provider of AI-powered IT management and cybersecurity software, serving Managed Service Providers (MSPs) and internal IT organizations worldwide. Founded in 2000, Kaseya was built by builders.