Account Manager

The role

The Account Manager will take ownership of a portfolio of MSP accounts. You will expand and maximize value within existing accounts to drive revenue growth.

What you will do

• Take full ownership of a portfolio of Managed Service Provider (MSP) accounts
• Identify upsell and cross-sell opportunities across Kaseya’s product suite
• Reignite and build strong relationships with existing MSP customers
• Connect with key decision-makers and align solutions to business needs
• Develop and execute tailored account plans
• Monitor product usage and adoption metrics
• Own and consistently exceed revenue targets
• Partner with Customer Success, Sales, and other internal teams
• Leverage Salesforce to manage pipeline, track activity, and maintain forecasting

Required qualifications

• 2-5+ years of experience in an account management or relationship-focused sales role
• Proven ability to meet or exceed sales targets
• Highly motivated, coachable, and resilient in a fast-paced environment
• Excellent communication, organizational and interpersonal skills
• Strong analytical and forecasting abilities

Nice to have

• Experience in B2B sales managing or working with Small to Mid-Sized Businesses or Managed Service Provider (MSP) clients
• Strong commercial mindset with a passion for account growth and expansion
• Experience using CRM tools (Salesforce preferred)

About the company

Kaseya is the leading provider of AI-powered IT management and cybersecurity software, serving Managed Service Providers (MSPs) and internal IT organizations worldwide. Founded in 2000, Kaseya supports customers in more than 20 countries and manages over 15 million endpoints worldwide.