Senior Account Manager

The role

The Senior Account Manager focuses on the expansion of existing accounts. You will identify growth opportunities, strengthen client relationships, and drive revenue growth through strategic account management.

What you will do

• Identify upsell and cross-sell opportunities within current customer accounts.
• Build and maintain strong relationships with key decision-makers.
• Develop tailored strategies for each account including regular check-ins and business reviews.
• Monitor customer usage and address adoption challenges.
• Take ownership of sales targets and exceed quotas.
• Contribute to short-term and long-term revenue generation strategies.
• Work with Customer Success and Sales teams to deliver customer experiences.
• Utilize Salesforce to manage leads, opportunities, and accounts.

Required qualifications

• 3+ years of B2B sales experience, ideally in a technology or SaaS environment
• Proven track record of exceeding sales targets
• Ability to thrive in a fast-paced, metrics-driven environment
• Motivated, coachable, and competitive with a resilient drive to succeed
• Excellent organizational, interpersonal, and communication skills
• Proficient in using CRM tools (Salesforce)
• Strong analytical skills with the ability to create accurate sales forecasts

About the company

Kaseya is a provider of AI-powered IT management and cybersecurity software serving Managed Service Providers and internal IT organizations. Founded in 2000, the company supports customers in more than 20 countries.