Intern - Business Analyst

The role

You will support reporting, process mapping, and communications. You will partner with internal and external stakeholders to oversee vendors and technology partners and translate business needs into technical specifications.

What you will do

• Analyze business processes, identify gaps and improvement opportunities, and recommend solutions
• Support external vendor reporting and governance
• Track deliverables, SLAs/KPIs, and escalations
• Help design and refine processes and controls
• Support management of a technology partner relationship
• Track project milestones, requirements handoffs, issue resolution, and roadmap updates
• Build PowerPoint presentations for executives, stakeholders, and project teams
• Maintain and prioritize backlog items with product owners or project managers

Required qualifications

• Strong attention to detail and ability to synthesize complex information into concise deliverables and presentations
• Ability to prioritize competing requests and manage time across internal and external stakeholders
• Slide crafting skills: narrative flow, consistent branding, concise messaging, and effective data visualization
• Basic understanding of the software development lifecycle and testing principles
• Interest or experience in vendor/partner management, reporting, and governance, including SLAs, KPIs, and process design
• Comfort working with external vendor partners as well as internal teams
• Experience with project management tools (Jira, Confluence, Trello) and version control for documentation

About the company

Kensington delivers the world’s most personal travel experiences in over 120 countries worldwide across various businesses including Private Touring, Cruises, Villas, Yachts, Expeditions, Ultraluxe Land, Private Jets, and Air.