Global Account Manager

The role

You will own and grow enterprise relationships with MedTech and life sciences leaders. You will manage a portfolio of global accounts to drive retention and expansion.

What you will do

• Own expansion outcomes across a portfolio of global enterprise accounts
• Build and maintain multi-threaded relationships with economic buyers, quality/regulatory stakeholders, and end users
• Identify and run expansion opportunities
• Partner with Delivery & Success and Support to ensure accounts realize value
• Develop and maintain account plans
• Represent the voice of the customer internally to Product and Engineering
• Navigate the complexity of global, multi-region accounts

Required qualifications

• 8+ years of B2B SaaS sales experience
• Consistent track record of exceeding quotas of $2M+
• Proven track record managing and growing complex, multi-stakeholder enterprise accounts
• Ability to grasp extremely complex technical and regulatory concepts quickly
• Strong written and verbal communication, presentation, and interpersonal skills
• Ability to engage senior decision makers
• Results-oriented mindset with a track record of meeting or exceeding retention/expansion targets
• Strong organizational skills and habits
• Proactive mindset
• Passion for healthcare technology
• Ability to connect with leaders in the medical device industry

Nice to have

• Previous experience in a startup environment
• Background in Engineering, Life Sciences, or other regulated industry
• Experience managing global or multinational enterprise accounts across multiple regions
• Familiarity with IEC 62304, ISO 14971, FDA 21 CFR Part 11, or other regulated software/quality standards

Benefits

• Competitive compensation
• Generous stock options possible
• Work in an exciting field with a positive impact on the world
• Opportunity to learn and grow as part of a global team
• Generous PTO for full-time

About the company

Ketryx is an AI software platform that enables healthcare and life sciences companies to ship life-saving regulated products in weeks instead of years. The company empowers software teams building medical applications to create safe, secure, and compliant products.