Ketryx
Head of Operations
Boston, Massachusetts, United States. Posted a month ago
The role
The Head of Operations will own all things operations and people as Ketryx scales. You will build and refine systems, the hiring engine, and culture to allow the company to grow and execute.
What you will do
- Build and run the operating system including leadership meetings, business reviews, and planning.
- Lead the annual and multi-year operating plan and the company-wide OKR process.
- Define and track company KPIs across GTM, Product, Engineering, and Delivery.
- Drive cross-functional initiatives and lead root-cause analysis for critical issues.
- Identify and fix processes, tools, and structures for future growth.
- Lead the Talent and People leaders.
- Set the people strategy including headcount investment and organizational structure.
Required qualifications
- 8+ years in HR/People Operations with at least three leading the function or a major pillar of it, especially at high growth startups
- Strong opinions on what can work, a willingness to try something new, and a network of People leaders
- Direct experience scaling a company through significant headcount growth
- Comfort operating without a large team or established playbook
- Strong recruiting instincts to assess engineering and GTM talent markets
- Demonstrated ownership of compensation and leveling design
- Multi-country employment experience (US and EU) or clear evidence you can get up to speed fast
- Sound judgment in ambiguous, confidential situations
Nice to have
- Experience supporting distributed teams across US and European time zones
Benefits
- Competitive compensation
- Generous stock options possible
- Work in an exciting field with a positive impact on the world
- Opportunity to learn and grow as part of a global team
- Generous PTO for full-time
About the company
Ketryx is an AI platform that enables healthcare and life sciences companies to ship life-saving products in weeks instead of years. The company empowers software teams building medical applications to create safe, secure, and compliant products.