Head of Retail

The role

The Head of Retail will lead and evolve the global retail business and oversee the performance, profitability, and strategic development of directly operated retail stores. This role involves executing retail strategy, driving commercial performance, and developing a high-performing retail organization.

What you will do

• Define and execute global retail strategy
• Lead the evolution and expansion of directly operated retail business
• Own overall financial performance and profitability of the retail business
• Develop and execute annual retail business plans, budgets, and financial objectives
• Lead, mentor, and develop the retail leadership organization
• Build and evolve the retail organizational structure and talent strategy
• Define and lead the global retail client experience strategy
• Develop and implement strategies to deepen relationships with top clients and VICs
• Collaborate with Merchandising, Visual Merchandising, Marketing, Creative, and Finance
• Provide regular reporting and strategic recommendations to executive leadership

Required qualifications

• 15+ years of progressive retail leadership experience
• Significant experience leading a multi-unit retail organization
• Luxury fashion experience required
• Proven track record of leading and scaling a retail business
• Experience managing multi-unit retail P&Ls, budgets, and financial planning
• Experience developing and executing retail expansion strategies and overseeing new store openings
• Extensive experience leading, developing, and retaining senior retail talent
• Strong understanding of luxury client development, clienteling, and elevated customer experience strategies
• Experience partnering cross-functionally with corporate leadership and business functions
• Strong analytical capabilities and proficiency in retail systems, reporting tools, and business software
• Ability to sit, use hands to finger, handle, or feel and talk or hear
• Ability to stand, walk, reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl, and taste or smell

Benefits

• Medical programs
• Dental programs
• Vision programs
• Company bonus plan
• Employee discounts and perks
• 401k plan with employer match
• Other ancillary benefits

Before you apply

• Employer participates in E-Verify to confirm authorization to work in the U.S.

About the company

KHAITE is a brand based in New York that produces womenswear and accessories. Founded in 2016 by creative director Catherine Holstein, the brand focuses on items distinguished by exceptional materials and exquisite craftsmanship.