Career Development Specialist (Case Manager)

The role

The Career Development Specialist assesses and evaluates One-Stop customers to identify skill upgrades and training opportunities. They provide career coaching, resume assistance, and connect job seekers to employment in high-demand sectors.

What you will do

• Assess and evaluate One-Stop customers in alignment with high-demand industries
• Identify opportunities for skill upgrades or re-training
• Enroll qualified job candidates into appropriate training opportunities
• Provide career coaching including resume assistance and mock interviews
• Resolve barriers with disadvantaged participants
• Perform timely data entry and maintain accurate participant files
• Perform monthly audits on each participant's file
• Conduct ongoing outreach and recruitment to seek potential customers
• Utilize tools to assess skills and assist with career planning
• Collaborate with Workshop Facilitator on career coaching workshops

Required qualifications

• Bachelor’s Degree or equivalent professional experience in business, human services, workforce development, or a related field
• Strong interpersonal and communication skills
• Passionate about serving others and the community
• Capability to work in a team environment
• Ability to organize, prioritize, and maintain confidentiality
• Solid computer skills and ability in Microsoft, Excel, Power Point and virtual meeting platforms
• Ability to adapt to change and work in a fast pace environment
• Strong critical thinking and problem-solving skills
• Must be able to lift to 25 pounds at times
• Must be willing and able to travel approximately 30% of the time between Berrien, Cass, and Van Buren counties

Nice to have

• Two years of professional experience in business, social services, workforce development, or a related field
• Prior case management experience
• Spanish bilingual ability

Benefits

• Robust onboarding experience
• Team of Teams training
• Job training and development
• Cross Operational Meetings with peers
• Exceptional benefits

About the company

Kinexus is a community development organization that creates solutions for business, workforce, and community challenges to promote economic vitality in Michigan.