Quality Control Specialist

The role

You will ensure the accuracy of survey links and the integrity of collected data. You will validate survey logic, review datasets, and partner with global teams to resolve issues.

What you will do

• Validate survey links, logic, and routing to ensure accuracy before and during fieldwork
• Review datasets and outputs to identify inconsistencies, errors, or risks to data integrity
• Partner closely with global Programming and Client Services team members to resolve issues quickly and prevent recurrence
• Execute quality checks against client specifications, ensuring all deliverables meet defined standards
• Track and communicate quality issues, trends, and resolutions across projects
• Contribute to continuous improvement of QC processes, tools, and workflows

Required qualifications

• 1+ years of experience in Quality Control, Data Analysis, or a related role within market research or healthcare
• Demonstrated strong attention to detail with the ability to identify issues in survey logic, data, or outputs
• Proficient in Excel or similar tools for data review, tracking, and validation
• Communicates clearly across teams to flag issues, align on fixes, and keep projects moving
• Operates effectively in fast-paced environments with shifting priorities and tight timelines
• Shows curiosity and a strong willingness to learn new tools, systems, and processes
• Fluent in English, with strong strong written and verbal communication skills
• Curiosity and openness to AI-enhanced workflows, tooling, and delivery models and exposure to using AI for development

Nice to have

• experience in healthcare market research
• familiarity with tools such as Decipher and ConfirmIT

Benefits

• group medical coverage
• accident insurance
• robust leave policy

About the company

Konovo is a global healthcare intelligence company with a workforce of over 200 employees across 5 countries. It provides healthcare organisations with access to over 2 million healthcare professionals and patients.