Healthcare Market Research Associate, Client Services

The role

You will work with a Research Director on pharmaceutical and biotech survey projects. You will own day-to-day execution, design questionnaires, analyze data, and deliver insights for life sciences and healthcare clients.

What you will do

• Turn raw survey data into clear, client-ready reports for global pharmaceutical and biotech clients
• Help design and refine survey questionnaires, and program them using Konovo’s proprietary technology
• Manage a busy project load of roughly 8-10 active projects a week
• Review incoming data for quality
• Coordinate with the Global Sample Fulfillment team to keep studies on target
• Support client communication alongside your Research Director
• Complete required adverse event (AE) training, monitor for AEs, and report them to pharmacovigilance
• Keep the internal project management portal current and accurate

Required qualifications

• 2-5 years in survey market research, insights, analytics or a related research role
• Solid quantitative skills
• Experience analyzing survey data and drawing out actionable trends
• Hands-on experience writing or reviewing questionnaires
• Strong Excel skills for analysis
• PowerPoint skills for client-ready reporting
• Hands-on experience with a survey programming tool (Confirmit, Decipher/Forsta, SurveyMonkey or similar)
• Sharp attention to detail
• Excellent written and verbal communication skills in English
• Bachelor’s degree in social sciences, market research, health sciences/public health or equivalent experience
• Available to work U.S. Eastern Time (ET) hours
• Open to using AI-enabled tools in your work

Nice to have

• healthcare/life sciences exposure strongly preferred

Benefits

• Work on cutting-edge, AI-powered solutions
• Fast-growing global team with real career advancement
• Remote, collaborative environment

About the company

Konovo is a global healthcare intelligence company providing healthcare organizations with real-time access to over 2 million healthcare professionals and patients. Their 300+ employees span 25 U.S. states and five countries.