Senior Lead Product Manager, Enterprise

The role

You will drive Enterprise product strategy and lead the evolution of the platform for data-driven brands. You will own product areas including customer data unification, AI-driven automation, and ecosystem integrations.

What you will do

• Set and evangelize a 2–3 year vision for the Enterprise platform
• Translate company goals into OKRs and roadmaps
• Represent the voice of large, global customers in strategic discussions
• Deliver capabilities to unify customer data and enable real-time personalization
• Collaborate with Engineering, Design, Sales, Solutions, Customer Success, Security, and Legal
• Lead roadmap reviews and facilitate strategic tradeoffs
• Coordinate enterprise commitments from RFP support to onboarding
• Transform workflows by putting AI at the center

Required qualifications

• 12+ years of experience in Product Management with significant exposure to Enterprise SaaS products
• Proven success leading enterprise-grade or platform products such as CRM, marketing automation, customer data platforms, analytics, data infrastructure, or AI-driven systems
• Direct experience supporting large enterprise customers
• Strong intuition for enterprise purchasing decisions: trust, compliance, scalability, configurability, integrations, and roadmap credibility
• Hands-on experience partnering with Sales, Solutions Engineering, and Customer Success on enterprise deals
• Comfortable discussing system architecture, data models, APIs, integrations, data flows, and security standards
• Experience working on products with complex data infrastructure, distributed systems, or significant integration dependencies
• Proven ability to influence and lead across Product, Engineering, GTM, Security, and Legal without direct authority
• Track record of translating enterprise customer needs into clear product requirements and scalable platform solutions
• Strong communication and storytelling skills

Nice to have

• Already experimented with AI in work or personal projects

Benefits

• Annual cash bonus plan
• Variable compensation (OTE)
• Equity
• Sign-on payments
• Health, welfare, and wellbeing benefits

Before you apply

• By participating in the interview process, you acknowledge you have read, understood, and will adhere to the Guidelines for using AI in the Klaviyo interview Process

About the company

Klaviyo helps businesses own their growth by making it easy to turn customer data into powerful personalized experiences. More than 183,000 brands worldwide use Klaviyo to deliver smarter marketing, build stronger relationships, and accelerate revenue.