Senior Product Manager, Identity and Access Management

The role

You will own the end-to-end strategy across Platform Integrity & Protection and Accounts. You will define account and organization models, lead security and anti-abuse initiatives, and partner with IAM, Security, and Compliance teams.

What you will do

• Own and drive product strategy and roadmap across Platform Integrity & Protection and Accounts
• Define and evolve Klaviyo’s account and organization model
• Lead initiatives focused on account security, authentication abuse prevention, and risk mitigation
• Partner with IAM to align authentication, authorization, and identity systems with account modeling
• Collaborate with Security, Compliance, Legal, and GTM teams
• Align multiple engineering teams around shared data models and security posture
• Define and track metrics for account security, abuse prevention, and platform health
• Enable other product teams by building shared frameworks
• Drive clarity and alignment on tradeoffs between security, usability, and scalability

Required qualifications

• 5+ years of product management experience, ideally in platform, infrastructure, or security domains
• Experience working on account systems, identity, permissions, or data models in B2B SaaS
• Comfortable operating in technical problem spaces and partnering with engineering
• Experience driving cross-team alignment and influencing without direct authority
• Ability to balance short-term execution with long-term platform strategy
• Comfortable navigating ambiguity and defining structure in complex environments
• Ability to communicate clearly and articulate tradeoffs to technical and non-technical audiences

Nice to have

• Experience with identity and access management (IAM) systems
• Familiarity with security, compliance, or abuse prevention
• Experience supporting enterprise or regulated environments
• Experience building platform APIs or shared services
• Experience mentoring PMs or leading cross-functional initiatives

Benefits

• Annual cash bonus plan
• Variable compensation (OTE) for sales and customer success roles
• Equity
• Sign-on payments
• Health, welfare, and wellbeing benefits

About the company

Klaviyo empowers creators to own their destiny by making first-party data accessible and actionable. The platform is built on secure, scalable account and identity systems.