Klaviyo

Industry Advisor, Hospitality

Boston, MA; Denver, CO. Posted 29 days ago

The role

The Industry Advisor will accelerate expansion in Hospitality by acting as an executive-level proxy in prospect conversations. This role involves driving opportunity progression, building business cases for platform value, and providing industry insights to product and sales teams.

What you will do

  • Partner with AEs and SEs to advance hospitality opportunities with vertical-specific positioning.
  • Join strategic sales calls to build buyer confidence and navigate complex objections.
  • Develop direct relationships with high-potential prospects and industry influencers.
  • Translate Klaviyo’s platform into business outcomes for executive decision-makers.
  • Partner with prospects to build business cases for platform value creation.
  • Champion a value-led selling motion for the hospitality vertical.
  • Synthesize customer insights and market research into actionable guidance for sellers.
  • Collaborate with Product Marketing to shape hospitality-specific messaging and GTM motions.
  • Represent Klaviyo at industry events, executive forums, and customer advisory boards.
  • Serve as a feedback loop between the field and Product and Engineering.

Required qualifications

  • 7-10+ years of hospitality marketing experience, either in-house, at an agency, or with a tech platform.
  • Experienced in advising or presenting to executive stakeholders (CMO, CDO, CEO).
  • Excellent communication and presentation skills.
  • Skilled at working cross-functionally and influencing without authority.
  • Familiar with the hospitality ecosystem, including platforms like Oracle Opera, Guesty, Mews, Cloudbeds, Mindbody, and Zenoti.

Nice to have

  • 1-3 years of B2B SaaS experience in cross-functional roles that touch Sales

Benefits

  • Annual cash bonus plan
  • Variable compensation (OTE) for sales and customer success roles
  • Equity
  • Sign-on payments
  • Health, welfare, and wellbeing benefits

About the company

Klaviyo empowers creators to own their destiny by making first-party data accessible and actionable. They are building the future of CRM.

Industry Advisor, Hospitality at Klaviyo | JobZoey