Security Awareness Content Specialist Summer Internship (Hybrid)

The role

The Security Awareness Content Specialist Intern will evaluate and elevate the training module library. This person will review courseware, identify content gaps through market analysis, and assist in drafting custom learning plans and presentations.

What you will do

• Performs review of new content each month and updates recommendation training content documentation for international clients
• Analyzes gaps in the current content offerings compared to market needs and competitive analysis
• Assists with creating and formatting presentations showcasing new content for internal teams or customer demonstrations
• Reviews quarterly customer feedback and communicates it back to publishers to help inform roadmaps
• Stays attune with regional compliance law updates and cultural expectations of content globally
• Takes an active role in creating and supporting content that is diverse, equitable, and inclusive
• Contributes to continual improvement of processes, quality, and efficiency

Required qualifications

• Currently pursuing a Bachelor's degree in Organizational Development, Instructional Design, Marketing, Business, or a related field
• Excellent communication skills - both written and on the phone
• Experience with development and updating documentation
• Experience advising clients on learning plans
• Experience with project management software
• Experience with Gmail and Google Docs
• Experience with MS Office (Word and Excel)
• Experience with web browsers (Chrome, Internet Explorer, etc.)
• Strong verbal and written communication
• Excellent time management and organization skills

Nice to have

• Experience with translations a plus

Benefits

• company-wide bonuses based on monthly sales targets
• employee referral bonuses
• adoption assistance
• tuition reimbursement
• certification reimbursement
• certification completion bonuses
• Ask Me Anything sessions with CEO and senior executives
• company training, onboarding, and professional development workshops
• team-building activities and socials

Before you apply

• intern would be responsible for relocation (if needed) and lodging
• An applicant assessment and background check may be part of your hiring procedure

About the company

KnowBe4 is the pioneer of digital workforce security, securing both AI agents and humans. The company provides attack simulation and training, collaboration security, and agent security.