Employee Success Partner

The role

You will serve as the operational backbone of the People function. You will manage the employee lifecycle, deliver people programs, and maintain operational excellence.

What you will do

• Own day-to-day People Operations across the employee lifecycle
• Deliver an exceptional employee experience and coordinate people programs
• Support and grow Knak's employer brand
• Create engaging internal communications using Knak's platform
• Partner with the Office Manager to plan employee events and culture initiatives
• Maintain HR compliance and manage documentation
• Maintain HRIS data integrity and provide people reporting
• Support recruitment during busy periods and vacation coverage
• Serve as a trusted resource for employees providing HR guidance
• Improve People Operations by leveraging AI and automation

Required qualifications

• 3–5+ years of progressive experience in HR and/or People Operations
• 2–3 years in an HR Generalist, HR Manager, or HR Business Partner capacity within a fast-paced, high-growth environment
• Strong experience with HRIS systems
• Demonstrated experience managing employee relations cases
• Working knowledge of Canadian employment standards and compliance requirements
• Highly organized with exceptional attention to detail
• Strong communication and stakeholder management skills
• Ability to balance critical thinking with hands-on execution in a fast-paced environment
• Strong analytical and problem-solving skills with comfort interpreting People data and trends

Nice to have

• BambooHR preferred
• Experience using AI tools and automation to improve workflows, documentation, reporting, or employee experience

Benefits

• Competitive salaries
• Great benefits
• Paid vacation
• Life leave days
• Team lunches and off-sites
• Commitment to career growth

Before you apply

• Recruitment process includes AI screening for keywords and minimum qualifications
• Video interviews are transcribed with AI

About the company

Knak is a mission-driven company that empowers marketers to be creative. It acts as a flexible factory for marketing production.