Global Human Resources Operations - Director (Dublin)

The role

The Director will lead the development and management of HR operational infrastructure across international jurisdictions. This role owns international benefits and establishes scalable, compliant HR processes across the employee lifecycle.

What you will do

• Lead HR Operations across international jurisdictions.
• Develop country-specific operating frameworks.
• Own international benefits strategy and administration.
• Partner with local brokers, advisors, and providers.
• Partner with Payroll to build processes and infrastructure for international payroll administration.
• Manage international HR, payroll, benefits and advisory provider relationships.
• Monitor evolving HR and employment requirements across supported jurisdictions.
• Lead international HR operations data quality and audit efforts.
• Manage HR operational readiness for new jurisdictions and support M&A integration.
• Partner cross-functionally on risk and change.

Required qualifications

• 8+ years of progressive HR experience with significant experience in international HR Operations, benefits, and multi-jurisdictional environments
• Broad working knowledge of international benefits, payroll operations, employment practices, compliance, and employee lifecycle processes
• Demonstrated experience managing international benefit programs, including renewals, vendor/broker relationships, plan implementation, and ongoing administration
• Proven track record leading complex HR operations initiatives or projects end to end
• Problem-solver mindset with the ability to frame an issue, create a plan of action, build consensus, communicate status and drive results through project management and analysis
• Strong operational judgment, project management, and problem-solving skills
• Detail-oriented, well-organized, and possesses excellent written and verbal communication skills
• Demonstrated ability to operate with a high degree of autonomy across multiple jurisdictions and time zones

Nice to have

• UK/European and/or APAC experience
• Experience with global expansion, M&A/integration, or complex international HR projects
• Familiarity with Generative AI tools such as ChatGPT for research, data insights, and general productivity

Benefits

• A hybrid work schedule (Tuesday, Wednesday, Thursday in the office)
• Competitive benefits and paid time off
• Paid family and disability leave
• Employer pension contribution
• Educational and professional development financial assistance
• Employee referral bonus program

About the company

Kroll Bond Rating Agency, LLC (KBRA) is a full-service credit rating agency. Kroll Bond Rating Agency Europe Limited is registered as a CRA with the European Securities and Markets Authority.