Business Applications Engineering Manager (NY)

The role

The Business Applications Engineering Manager will lead and scale the Business Applications function. This role involves owning the strategy, governance, and day-to-day operation of the SaaS and enterprise application ecosystem.

What you will do

• Lead and evolve the Business Applications function and roadmap.
• Own the enterprise application portfolio and vendor relationships.
• Develop operational metrics and reporting for application health.
• Mentor and develop team members.
• Serve as a strategic technology partner to business leaders.
• Guide evaluation, onboarding, and governance of SaaS platforms.
• Provide hands-on administration, configuration, and troubleshooting for SaaS platforms.
• Configure and maintain SSO integrations using Microsoft Entra ID.
• Manage identity, access, and provisioning across enterprise applications.
• Lead enterprise application initiatives including integrations and platform implementations.

Required qualifications

• 7+ years of experience supporting enterprise applications, SaaS platforms, identity management, business systems or related technology functions.
• 2+ years of experience leading projects, mentoring engineers, managing technical teams or owning enterprise application initiatives.
• Strong hands-on experience administering SaaS and enterprise application environments.
• Strong experience with Microsoft 365 administration, configuration, governance and operational support.
• Experience with Microsoft Entra ID, Azure/Entra enterprise applications, SSO, SAML/OIDC, access controls, identity integrations, and authentication troubleshooting.
• Experience managing SaaS integrations, user provisioning, identity governance, entitlement models and access management.
• Experience supporting or leading enterprise SaaS implementations and application modernization initiatives.
• Experience developing technology roadmaps, operational metrics, governance processes or service maturity initiatives.
• Experience partnering directly with business leaders to evaluate, implement and support technology solutions.
• Strong understanding of application lifecycle management, change management, testing, deployment planning and operational support.
• Strong communication, stakeholder management, project leadership, and cross-functional collaboration skills.
• Bachelor's degree in Computer Science, Information Technology, or a related field or equivalent work experience.

Nice to have

• Familiarity with Generative AI tools such as ChatGPT for research, data insights, and general productivity
• Experience with platforms such as Slack, Zoom, Box, Atlassian products, CMS/DMS platforms, learning management systems, compliance platforms, vendor management platforms, asset management platforms, E
• Experience supporting Microsoft 365 add-ins, application permissions, administrative controls and governance processes.
• Experience with SaaS automation, scripting, APIs, provisioning workflows, reporting or operational automation.
• Experience serving as a technology partner to business stakeholders for enterprise application selection, implementation and governance.
• Experience building operational metrics, dashboards, roadmaps, standards or governance processes for an enterprise applications team.
• Experience in financial services, regulated environments or organizations with strong compliance and security requirements.

Benefits

• Competitive benefits and paid time off
• Paid family and disability leave
• 401(k) plan, including employer match (100% vested)
• Educational and professional development financial assistance
• Employee referral bonus program

About the company

Kroll Bond Rating Agency, LLC (KBRA) is a full-service credit rating agency registered with the U.S. Securities and Exchange Commission as an NRSRO.