Senior Associate, Platform Applications

The role

You will shape the application stack used to plan and deliver the Olympic and Paralympic Games. You will translate operational requests into requirements, evaluate vendors, and guide applications from discovery through go-live.

What you will do

• Lead requirement gathering sessions with cross-functional stakeholders.
• Document functional specifications, user journeys and acceptance criteria.
• Evaluate solutions to business needs across the existing technology applications stack.
• Partner with Technology procurement to assess vendors and software.
• Support implementation of the Incident Management System and other applications.
• Manage configuration, user training, operational workflows and Games-time readiness.
• Lead application rollout workstreams and stakeholder communications.
• Maintain project charters, risk registers, requirements and project plans through go-live.

Required qualifications

• 4+ years of progressive professional experience in business systems analysis, SaaS application administration, technical requirements gathering and software project coordination.
• Demonstrated expertise in requirements elicitation techniques such as interviews, process flow mapping, use cases, user stories and gap analyses.
• Hands-on experience supporting enterprise application implementations and formal software selection, including RFP processes, vendor evaluation frameworks and contracting handoffs.
• Proven background as a hands-on Application Administrator, managing user provisioning, permission schemas, custom workflows, audit logs and system integrations.
• Familiarity with project management and collaboration platforms such as Jira, Smartsheet, Asana, Azure DevOps, Microsoft 365 or Microsoft Project.
• Available to work onsite in our Downtown Los Angeles-based office.
• Must be able to work efficiently in an open cubicle environment.
• Must be able to perform work requiring extended periods of time using computers, phones, and other office equipment.

Nice to have

• Direct experience with Incident Management Systems, ticketing or operational tracking platforms.
• Application administration certifications for enterprise software platforms.
• Active Project Management Professional (PMP) certification.
• Experience building vendor scorecards and running structured product demonstrations.
• Experience training end users on newly deployed enterprise applications.

Benefits

• Career-defining exposure across technology, procurement and operations teams.
• Ownership of business applications.
• Transferable expertise in enterprise systems, vendor management and large-scale implementation.

Before you apply

• LA28 does not provide relocation assistance.
• If based outside the Los Angeles area, you must be able to work on-site in LA.

About the company

LA28 is a mission-driven team preparing for the Olympic and Paralympic Games.