Senior Associate, NPC Relations and Planning - Asia, Oceania, Africa

The role

You will serve as a partner for 15 to 25 National Paralympic Committees across Asia, Oceania and Africa. You will cultivate client relationships, lead escalation pathways, and coordinate NPC visits to ensure coordinated support for delegations.

What you will do

• Cultivate trusted relationships with 15 to 25 NPCs
• Track correspondence and lead the client escalation pathway
• Lead the review, production and distribution of key documents, policies and resources
• Validate other Functional Area publications before release
• Coordinate NPC visits and pre-Games readiness activities
• Lead planning sessions with Functional Areas
• Monitor the athlete journey and track milestones through reporting tools
• Support the NCS Service Center at Games-time
• Serve assigned NOCs through issue resolution and client communications

Required qualifications

• 4+ years' direct experience with a National Olympic and/or Paralympic Committee, National Governing Body or National Federation, including membership or account management
• Direct experience in the adaptive sport community
• Knowledge of Olympic and Paralympic Games structure, protocols and requirements
• Fluent written and spoken Russian, French, Arabic or another regional language
• English as primary working language
• Client experience across Asia, Oceania and Africa
• Major event operations experience across client services, transportation, accommodations, logistics and accreditation
• Use of Microsoft Excel, PowerPoint and Smartsheet
• Bachelor's degree; or 4 years of equivalent experience in NOC and NPC services or international sport client management
• Ability to work onsite in Downtown Los Angeles office
• Ability to work in an open floorplan working environment
• Ability to work from the Olympic and Paralympic Village during Games-time

Nice to have

• Paralympic Games experience in a delivery or delegation services capacity
• Experience with data analytics and reporting tools for client programs
• Experience supporting Olympic or Paralympic Village delegation services
• Experience coordinating international seminars, site visits or delegation programs

Benefits

• Build lasting relationships with National Paralympic Committees across Asia, Oceania and Africa
• Shape delegation services with Functional Area teammates
• Develop international client management and major event expertise

Before you apply

• LA28 does not provide relocation assistance
• If based outside the Los Angeles area, you must be able to work on-site in LA

About the company

LA28 is a global organization focused on the Olympic and Paralympic Games.